When will my order ship?
Your order will be packaged and shipped within 2-5 business days of your purchase if the items are in stock. Pre-orders will ship on the date noted on the product page. If there is an issue with your order we will contact you as soon as possible.
What are the shipping rates?
All orders ship via UPS with prices based on the weight of the total purchase and the zip code of the destination.
Can I return or exchange my order?
Please chose your item and size carefully as we don’t accept returns. We do accept exchanges (unless otherwise noted on the product page). Please read all the sizing info and check your measurements before ordering. Exchanges of unused, unwashed items must be made within two weeks of the purchase with the customer responsible for return shipping. If your item was damaged in shipping, contact us immediately so that we can resolve the issue.
What if an item I want to purchase is sold out?
We restock our shop every month so check in with us at the beginning of the month or email us at email@example.com.
Will sales tax be added to my order?
If you live in the state of California we will be adding 9% sales tax to your order.
How do I get my products into the Dear Handmade Life shop?
Please submit all buyer inquires to firstname.lastname@example.org.