Online Workshop FAQs
Why did you start offering online workshops?
For nearly a decade, Dear Handmade Life has been producing events that help creatives start and grow their businesses and skills. We wanted those who are not able to attend our Craftcation Conference to still be able to learn, make and grow through our online workshops.
How do I access my workshop?
You can access your workshop by logging into your account and clicking on the class you’ve purchased.
To log in to your account: Click on “log in” (in yellow text) in the upper right hand corner of our website above where it says Dear Handmade Life. Then login using the username and password you entered when you purchased the class. Once you’re logged in, click on the “your workshops” button to the left of the log in button (upper right corner of the website). Then you’ll be able to access your workshop(s).
How long will I have access to my workshop and to finish the workshop?
You’ll have access to your workshop for one year from the date you purchased it, so you can work at your own pace. You can also download many of the materials from the workshops.
I didn’t like the workshop, can I get a refund?
We don’t offer refunds for online workshops since once you purchase it you have access to and keep all the information. Please carefully read the workshop page before you purchase and make sure it’s the right one for you.
Do I need any experience or prior knowledge on the subject before taking the workshop?
Most of our workshop don’t require prior experience. If there are any prerequisites they will be noted in the workshop description.
Can I email the instructor questions about the workshop?
Some workshops do offer instructor email options. Please check the workshop description to see if a particular class includes this. All workshops feature a discussion forum that fellow students and instructors visit.
What if I have trouble logging into my account or accessing my workshop?
Please email firstname.lastname@example.org.
Can I share my login information with a friend so she/he can take the workshop too?
We can’t stop you from you doing this but technically it’s stealing. When you purchase a workshop you enter into an agreement that says you’re the only one who will access it. These workshops are the creative property of the instructors and we know you wouldn’t want to steal someone’s creative product.